Frequently Asked Questions
Can I commission a painting?
Kyra accepts commissions on an extremely limited basis. More information can be found on the Commission Page. If you are interested in discussing a project, please use our contact form. Commissions vary in price, based on size and content of the piece.
Pet Portraits are also limited. All slots are filled on a first come, first serve basis upon acceptance of the commission. For more information, please see the Pet Portrait Commission Page. If you would like to be placed on a waiting list for a pet-slot, please contact us.
What forms of payment do you accept?
I work through PayPal which currently accepts payments by members and non-members alike. This does NOT require you to set up an account with PayPal. This allows you to pay securely with a credit card, or another form of payment.
Do you accept payments or have a layaway policy?
Yes, we do accept payments. Depending on the price of the piece, we require a up to a 20% deposit to initiate a payment plan. Payments will be structured as agreed upon privately between the studio and the client. We can usually accommodate any payment schedule that suits you. Please note that paintings will not be shipped until the final payment has been completed. Please contact us for further information.
How do I take care of my Painting?
In order to take proper care of your paintings, you need to be aware of a few key items:
No matter how clean you think your hands are, do not touch the image. Even soap can leave a residue on your hands that can adversely affect any painting or print. It is important that when you handle artwork you strive to NOT touch the image.
Climate counts! You do not want to keep your artwork in too hot an area of your house, nor too cold (even for storage.) So, consider where you intend the piece to go. For example, a fireplace/wood stove puts out heat that can cause changes in the painting, and could lead to irreparable damage. The same can be said for placing a piece directly under a cooling vent, where moisture and temperature are dramatically affected.
Direct sunlight is also a problem, as it can cause fading and other damage to both prints and originals (even if they're behind glass.)
Dust and lint can be gently removed with a very soft, natural hair type of brush, or a soft cloth (some cloths are sold specifically for this purpose, but be wary of any that have any additives on them, as they can leave a damaging residue behind.) Never use any sort of cleaning solution, even water. If your painting is in need of a deeper cleaning for some unexpected reason, it is best to seek out a professional.
How do you ship your work?
We ship through a variety of services (UPS, FedEx, Freight) but most frequently we use the U.S. Postal Service. We ship insured with tracking, where available. Paintings shipped by freight require special scheduling, and we will work with you. All paintings should be opened immediately upon arrival and removed from their travel containers. In particular, paintings need to be able to breath and acclimate to the new climate. While paintings are packaged specially for their journey, once they have arrived nothing should be touching the painting surface.
How much does shipping and handling cost?
We work hard to only charge actual shipping costs to our clients. Given that this cost changes based on location, item, and more, we're happy to provide a quote to you.
What Kyra's Clients Say
"We are so impressed with Kyra's portrait of our dog, Fonzie. It is a lovely tribute to him and we look at it every day and are reminded of the warmth he brought into our lives. Kyra kept in very close contact with us during the process to make sure we were comfortable with all of her decisions along the way. Thank you so much for all of your special touches. We'd love to work with you again!"