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Frequently Asked Questions

If you don't find the answers you are looking for, please feel free to contact me. I love hearing from you!

Copyright © Kyra Wilson Studio  

 All rights reserved. Buyer is not purchasing the rights to the image.  Any and all publishing and reproduction rights are reserved solely by the artist Kyra Wilson. All images are not to be re-distributed, copied, or misappropriated in any way.

Do you accept commissions?

I'm not currently accepting any commissioned work at this time. 

How do you ship your work?

I ship through a variety of services (UPS, FedEx, etc) but I most frequently use the U.S. postal service. I ship insured where available and not cost-prohibitive (not all countries allow the piece to be insured.) Prints under 11x14 inches are shipped flat, backed, sealed in a clear bag, and packed safely. Larger prints are shipped in a roll. Paintings are packed according to their size and type, with packing material used accordingly to create space and prevent damage so it arrives safely. All paintings and prints should be opened immediately upon arrival and removed from their travel containers. In particular, paintings need to be able to breath and acclimate to the new climate. 

How much does shipping and handling cost?

Shipping and handling costs are visible on each item in my Shop. Any original purchased directly through my website/email will incur only actual shipping costs, quoted in the email correspondence. 

How do I take care of my Painting?

In order to take proper care of your paintings, you need to remember a few things. The first is that no matter how clean you think your hands are, they're not as far as a painting goes. Even soap can leave a residue on your hands that can adversely affect any painting or print. It is important that when you handle artwork you strive to NOT touch the image.

Climate counts! You do not want to keep your artwork in too hot an area of your house, nor too cold (even for storage.) So, consider where you intend the piece to go. Will it be over a fireplace? I can tell you from personal experience that if a fireplace puts out heat (mine is an enclosed gas fireplace) it will cause changes in the painting, and could lead to irreparable damage. The same can be said for placing a piece directly under a cooling vent. Direct sunlight is also a problem as it can cause fading and other damage to both prints and originals (even if they're behind glass.)

Dust and lint can be gently removed with a very soft, natural hair type of brush, or a soft cloth (some cloths are sold specifically for this purpose, but be wary of any that have any additives on them, as they can leave a damaging residue behind.) Never use any sort of cleaning solution, even water. If your painting is in need of a deeper cleaning for some unexpected reason, it is best to seek out a professional to undertake the task.

What forms of payment do you accept?

I work through PayPal which currently accepts payments by members and non-members alike. This does NOT require you to set up an account with PayPal.

Do you accept payments or have a layaway policy?

Yes, we have worked out special arrangements in the past. We can usually accommodate any payment schedule that suits you. Please note that paintings will not be shipped until payment has been completed. Please contact me for further information.

How did you get started in art? 

Make sure to check out my About Me page. More specifically, I started exhibiting in 2001. I had been painting quietly on my own for years, even after college, not professionally showing. Then, one day when my children were little (my son was less than a year old at the time) I walked into a gallery and started asking questions. I walked out with a space on the wall and my work promised to them, and I was off and running!